Privacy Policy (EU)

Overview of data protection law

General

The following notes provide a simple overview of how we handle your personal data when you visit our website.

Personal data

Personal data is any data that could be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

data capture on fulfin

Responsibility

The data processing on fulfin is carried out by the website operator. You can find his contact details in our imprint.

Method of data collection

Your data is either collected by you voluntarily providing it to us, e.g. via comments or our contact form. Other data (especially technical data, such as your internet browser, your operating system, the time at which you visit fulfin) are collected automatically.

Use

Part of the data collection serves the error-free functionality of the website. We use other data to analyse user behaviour on fulin.

your rights

You are free to request information about the origin, recipient and purpose of your stored personal data at any time and free of charge. Furthermore, you are free to request correction, blocking or deletion of this data at any time. If you would like to exercise one of these rights, please contact us at info@fulfin.io or write to us by post at the address given in the imprint. For this as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. You are of course also free to lodge a complaint with the competent supervisory authority.

Third-party tools

When visiting fulfin, your usage behaviour may be statistically evaluated. This is mainly done with analysis programs and cookies. Since your usage behaviour is anonymised, it is impossible to trace it back. If you still do not agree with the analysis of your data, you have the right to object to this analysis or to prevent it by not using certain tools. You can find more information on this in the following privacy policy.

General and mandatory information

Privacy Policy

fulfin takes the protection of your personal data very seriously. Your personal data will be treated confidentially and in accordance with the statutory data protection regulations (as well as this data protection declaration).

We would like to point out that data transmission on the Internet (such as e-mail traffic) can have security gaps. A complete protection of data against access by third parties cannot be guaranteed. However, we make every effort to provide you with the greatest possible protection when using our website.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data controller on fulfin is:
isarlend GmbH
Management: Dr. Alfred Gruber / Nathan Evans
Plant 1, Grafingerstraße 6, 81671 Munich, Germany
E-mail: info@fulfin.com

Revocation of your consent

Many data processing operations are only possible with your express consent, which can be revoked at any time. If you wish to revoke your consent, please send an informal message to info@fulfin.io. The data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal

In the event of a breach of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the State Data Protection Commissioner of Bavaria. The responsible data protection officer and his contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Data portability

You have the right at any time to have your data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to a third party (as far as technically possible).

SSL and/or TLS encryption

For security reasons and to protect confidential content, such as requests you send to fulfin, these contain SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "https://" to "https://" and by the lock symbol in your browser line.

Information, blocking, deletion

Within the scope of the applicable legal provisions, you have the right at any time to free information about the personal data stored by us, its origin and recipient. Furthermore, you can request information about the purpose of the data processing as well as correction, blocking or deletion of this data. Please contact us at any time at info@fulfin.io.

Data collection

Cookies

The internet pages partly use so-called cookies. Cookies enable us to make our offer more user-friendly, effective and secure. These are small text files that are stored on your computer and saved by your browser.

Most cookies are so-called "session cookies", which are automatically deleted after your visit. Other cookies remain stored on your terminal device until you delete them. This allows us to recognize your browser on your next visit.

It is possible for you to set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally. Furthermore, you can activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of fulfin may be limited.

Cookies that are necessary for the execution of the electronic communication process or for the provision of certain functions requested by you are stored on the basis of Art. 6 para. 1 lit. f DSGVO. fulfin has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyse your usage behaviour) are stored, these are treated separately in this data protection declaration.

Server log files

The website provider automatically collects and stores information in the form of so-called server log files, which your browser automatically transmits to us. These are:
Browser type and version
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address
These are not merged with further data.

The legal basis for data processing is Art. 6 (1) lit. f DSGVO, which permits the processing of data for the performance of contracts or for pre-contractual measures.

Contact form

In case of inquiries via the contact form, the information provided there and the contact data given there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without consent.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your consent.

We store the data you enter in the contact form until you request us to delete it, revoke your consent to store it or the purpose for storing it no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Comment function

For the comment function on fulfin, in addition to your comment, the time of creation, your e-mail address and the user name you have chosen will be stored.

The IP address

Our comment function stores the IP addresses of the authors of comments.

Archiving period

The comments and the associated data are stored and remain on our website until the comment has been completely deleted or the comment has been deleted for legal reasons.

Legal basis

The storage of comments is based on your - at any time revocable - consent (Art. 6 para. 1 lit. a DSGVO). If you wish to revoke this, send an informal e-mail to info@fulfin.io . Data processing operations that have already taken place remain unaffected by the revocation.

Processing of customer and contract data

We collect, process and use personal data only to the extent that they are necessary for the establishment, content or amendment of the contractual relationship. The legal basis is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. Personal data that we collect, process and use on our website, we use only to the extent necessary for the use of services.

Collected customer data will be deleted after termination of the order or the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of the contract

We only transfer personal data to third parties if this is necessary for the processing of the contract, e.g. to the account-holding bank for the processing of payments.

Otherwise, the data will not be transmitted or will only be transmitted if you have expressly agreed to this.

The legal basis is Art. 6 (1) lit. b DSGVO, which permits the processing of data for the performance of a contract or pre-contractual measures.

Analysis tools and advertising

The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) p. 1 lit. f DSGVO. With the tracking measures used, we want to ensure a needs-based design and the ongoing optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These interests are to be regarded as legitimate in the sense of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". Cookies are small text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

IP masking

We have activated the IP anonymization function. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the website operator to analyse your use of the website, compiling information on website activity. In addition, further services associated with website and internet use are provided to the website operator. The IP address transmitted will not be merged with other Google data.

Browser plug-in

The cookie storage can be prevented by an appropriate browser setting; it may then not be possible to use all functions of the website. Furthermore, you can prevent the collection and forwarding of the data generated by the cookie and related to your user behaviour (incl. your IP address) to Google as well as the processing of this data there by downloading and installing the browser plugin available here: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can also prevent the collection of your data by Google Analytics by clicking on this link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics.

For more information on how Google Analytics handles user data, please see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics in Google Analytics

This website uses the "demographic characteristics" function of Google Analytics. This allows information to be generated which includes details of the age, gender and interests of website users. This data comes from interest-based advertising from Google and from visitor data from third-party providers. An allocation of the data to a certain person does not take place. This function can be deactivated at any time via the ad settings in your Google account or the collection of your data by Google Analytics as in the point generally prohibited. This is done as shown under "Objection to data collection".

Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require an e-mail address and your name. We do not collect any other data (apart from your IP address, if applicable). We use this data exclusively for sending the requested newsletter and do not pass it on to third parties.

The processing of the data entered in the newsletter form takes place exclusively with your - at any time revocable - consent (Art. 6 para. 1 lit. a DSGVO). Simply follow the "unsubscribe" link in the footer of our newsletter. The data processing operations carried out up to that point remain unaffected by the revocation.

The data you provide for receiving the Newsletter will be stored by us until you unsubscribe from the Newsletter and will be deleted after you unsubscribe from the Newsletter. Data that fulfin stores for other purposes remain unaffected by this.

We use MailChimp (Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA) to send our newsletter.

MailChimp is a service with which, among other things, the sending of newsletters can be organized and analyzed. The data that you enter for the purpose of receiving newsletters is stored on MailChimp servers in the USA.

MailChimp is "EU-US Privacy Shield" certified. The "Privacy Shield" is an agreement between the European Union (EU) and the USA, which is intended to ensure compliance with European data protection standards in the USA.

With the help of MailChimp we can also analyze our campaigns. When you read an email sent with MailChimp, a file contained in the email (web-beacon) provides information (such as the opening of the email or the clicking of links, which can be assigned to the reader) to the servers of MailChimp (location: USA). This data collection is used exclusively for the statistical analysis of campaigns. These results can be used to better adapt future newsletters to the interests of the recipients.

If you do not want your data to be used in this way, you must unsubscribe from the newsletter. To do this, you can either send us an email to info@fulfin.io or follow the "unsubscribe" link in the newsletter footer.

The data processing is based on your - at any time revocable - consent (Art. 6 para. 1 lit. a DSGVO). The data processing, which has been carried out so far, remains unaffected by the revocation.

The data you provide to fulfin for receiving the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the servers of MailChimp after you unsubscribe from the newsletter. Data that fulfin stores for other purposes remain unaffected by this.

For more information, please see MailChimp's privacy policy at: https://mailchimp.com/legal/ters/.

Conclusion of a data processing agreement

We have concluded a so-called "Data Processing Agreement" with MailChimp, in which we oblige MailChimp to protect the data of our customers. Furthermore, we prohibit MailChimp from passing on the data to third parties. This agreement can be viewed at the following link: https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/.